Flow Diagram

End-to-End Service Request Flow

One-page overview for Operations Team. Demo UX plus production integrations.

1

Guest Request (Mobile Experience)

📱
QR Code Scan
Suite-specific QR code placed in each suite.
🌐
Mobile Landing Page
Auto-detects suite number. No download required.
🗑 Trash
🚽 Restroom
⚠️ Spill
📦 Supplies
✅
Confirmation
Guest sees instant "Request Received" message.
2

Automated Dispatch

⚡️
Orchestration
Instant validation and routing logic.
📊
Logging
Request logged with timestamp, suite, and type.
📲
SMS Alert
Alert sent to on-site lead.
VENUE: EchoPark
SUITE: 214A
REQ: Spill/Urgent
3

Staff Response

👷
On-Site Lead
Receives SMS notification instantly.
🚀
"ON THE WAY"
Reply starts response timer.
✔️
"DONE"
Reply closes request & logs completion.
4

Real-Time Dashboard

📈
Client Dashboard (Read-Only)
Live visibility for Green Clean & EchoPark leadership
12
Active Requests
3.2m
Avg Response
47
Completed Today
2
Urgent

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